Privacy Policy — Wish N Wow

Last Updated: 22 October 2025

1. Introduction

At Wish N Wow, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information. This policy applies to all interactions with our brand — including our website (www.wishnwow.com), our social media channels, and our virtual gifting assistant (Wish N Wow – Your Personal Gifting Assistant) available on ChatGPT.

By using our website or gifting assistant, you agree to the terms outlined in this Privacy Policy.

---

2. Information We Collect

We may collect the following types of information:

a. Personal Identification Information

• Name, email address, phone number, delivery address, or any information voluntarily provided when making a purchase, contacting us, or interacting with our gifting assistant.

b. Non-Personal Identification Information

• Browser type, operating system, device details, and other analytics automatically collected when you visit our website.

c. Conversation Data (GPT Assistant)

• When you interact with our gifting assistant, you may provide gift preferences, recipient details, personalization notes (names, messages, colors, etc.), or budget details.

• This information is used solely to generate gift ideas, create personalized suggestions, or guide you toward available products and services.

We do not use GPT conversation data for advertising or external analytics.

---

3. Use of Collected Information

We use collected information to:

• Personalize your gifting experience.

• Process transactions, orders, and shipping.

• Improve our products, website, and virtual assistant interactions.

• Communicate with you regarding your orders, updates, or promotional offers.

• Enhance customer service and support.

When you use the ChatGPT-based gifting assistant, all communication is handled through OpenAI’s platform, and conversation content follows OpenAI’s data-use policies.

---

4. Cookies & Tracking

Our website may use cookies to improve user experience and track performance analytics.
You can choose to disable cookies through your browser settings; however, some parts of the site may not function properly if cookies are disabled.

---

5. Data Protection

We adopt industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
All personal information shared through the website or assistant is stored securely and used only for the purposes described.

---

6. Data Sharing & Disclosure

We do not sell or rent your personal information.
We may share information with trusted third-party service providers (such as hosting, logistics, or payment partners) strictly to fulfill your orders or improve our service.

If you interact with us through WhatsApp or other messaging platforms, please note that those platforms have their own privacy policies which apply once you leave our environment.

---

7. Virtual Assistant (GPT) and External Links

Our gifting assistant may share links to:

• www.wishnwow.com for direct product browsing.

• WhatsApp Chat for personalized order assistance.
  Following these links means you are subject to the policies of the respective platform.

At present, our assistant does not perform automated transactions or external API calls. All final orders and payments are processed manually through our verified channels.

---

8. Data Retention

We retain user data only as long as necessary to fulfill the purposes described in this policy or as required by law.
You can request deletion or correction of your data by contacting us at info@wishnwow.com.

---

9. Your Rights

You have the right to:

• Request access to your personal data.

• Request correction or deletion of inaccurate information.

• Withdraw consent for data processing.
  To exercise these rights, please write to info@wishnwow.com.

---

10. Children’s Privacy

Wish N Wow does not knowingly collect or process personal information from individuals under 18 years of age.

---

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date. We encourage you to review it periodically to stay informed.

---

12. Contact Us

For questions, concerns, or data-related requests, please reach out to:
📩 info@wishnwow.com
💬 WhatsApp Chat: https://wa.me/message/E7H6HR5MDTLXP1
🌐 www.wishnwow.com
📸 Instagram: https://www.instagram.com/wishnwow_official/

---